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Applications Support

Date Posted: 14 March 2019

Original Style is one of the U.K.’s leading tile manufacturers and distributors, with an extensive portfolio of high-quality ceramic, porcelain, glass, mosaic and stone tiles. Based in the South West employing around 245 members of staff, Original Style has departments in customer service, finance, manufacturing, ICT, marketing, warehousing, purchasing, human resources, and retail. Original Style also has a commercial division working with architects, developers and specifiers, supplying a variety of projects from Gin Distilleries and hotels, to supermarkets and swimming pools. Experiencing year on year growth, with products available in over 60 countries and over 2000 retail outlets worldwide, there’s never been a more exciting time to work with Original Style.

Department: ICT
Reports To: ICT Manager
Hours: Full-Time

Purpose Of the role

The Applications Support role is responsible for progressing and resolving user issues with the Company’s core applications; ERP (Dynamics NAV and legacy system Sage 1000), Integrated EPOS, Infor CRM, SharePoint and MS Office. Responding to tickets raised via the company’s helpdesk system, undertaking the investigation and applying/documenting the resolution. Responding to user requests for information by development, enhancement or deployment of business reports via the company’s reporting tools (SSRS, Jet Reports, Power BI and NAV Reports).

The Company is currently implementing Microsoft Dynamics NAV. For the duration of the project the Applications Support role will be the primary resource for users and project team members regarding any NAV related queries. The individual is encouraged to be present for all project meetings, training and workshop sessions. Post go-live the Applications Support role will assume the responsibility of area specialist for all ERP related support issues.

Please see PDF for personal specification

Remuneration and Benefits

We offer a competitive salary and benefits including a: contributory pension scheme, staff discounts,childcare vouchers, accident insurance and death in service cover. In addition there is structured training and the potential for career progression within our rapidly growing dynamic company.

Head Office

Original Style Limited, Falcon Road, Sowton Industrial Estate, Exeter, Devon, EX2 7LF, England.

How to apply

Applicants should send their CV and a covering letter (including salary expectations) to Diane Smith, Human Resources Manager preferably by email to dsmith@originalstyle.com or by post to Original Style Limited, Falcon Road, Sowton Industrial Estate, Exeter, EX2 7LB, United Kingdom.